Fees and Billing Insurance

The fees for our services are based on the usual and customary rates for this area. Our fee for an initial assessment session is $225.00. The fee for ongoing psychotherapy sessions (45 minute duration) is $150.00. The fee for psychotherapy sessions that are of 60-minute duration the fee is $195.00. Our standard treatment session length is 45 minutes. The need for longer or extended treatment sessions will be discussed with you in advance. Fees for other services, such as psychological testing, inpatient treatment, copying records, or involvement in legal proceedings will be discussed with you prior to initiation of the service.

Although we will make every effort to work with your insurance carrier to obtain authorization and reimbursement for our services, you are ultimately responsible for payment of our fees. If you are enrolled in an MCO, PPO, HMO, or other such arrangement in which our usual fees are discounted or set by a contractual arrangement, you will only be responsible for any co-payment or non-covered charge up to our discounted/contracted fee, except, as noted below, for late cancelled or missed appointments. If you have been referred by an EAP, you may not be responsible for any fees (except late cancelled or missed appointment charges), until your EAP visits have been exhausted.

Cancellation Policies

There is a flat fee of $35.00 for all appointments canceled with less than twenty-four (24) hours notice. The only exception to this is weather conditions which make travel impossible. There is also a flat fee of $85.00 for appointments that are not canceled or kept (i.e., you do not show up). Appointments not kept or canceled with appropriate notice cannot be billed to your insurance company or EAP. For EAP’s which prohibit us from billing you for missed or late canceled appointments, we can deduct these from your total number of EAP visits available.

Payment and Collection Policies

Payment is expected at the time services are rendered. Fees for late cancellations and missed appointments are due at the time of your next visit. Payment can be made by check, cash, or by credit card (VISA/Mastercard). If we file claims to your insurance company and are reimbursed directly by them, you will only be asked to make your co-payment at the time of each visit. Depending on your benefit plan, you may also have to pay for services not covered because of deductibles, waiting periods, or COBRA transitions. Otherwise, you will be responsible for payment in full unless other arrangements are made in advance. If you are covered by two (2) insurance companies, we will only file claims with your primary carrier.

If, for any reason, you must carry a balance owing on your account, you are expected to pay all or part promptly upon receipt of a monthly billing statement and abide by arrangements made for paying off your balance. Interest will be charged at 1.5% per month on all past due balances which are outstanding for sixty (60) days. Additional administrative costs associated with carrying outstanding balances past sixty (60) days will also be added to your account balance. There is a $25.00 charge for all checks returned for insufficient funds.

Accounts not paid according to the guidelines stated above are both a business and therapy concern. If you are having financial difficulties, please let us know and alternative treatment or payment plans can be discussed. If payment on your account is neglected for three (3) monthly billing cycles or if there are other ongoing problems in handling your account, we reserve the right to terminate any ongoing treatment until your balance is paid and initiate legal collection procedures. If collections actions must be initiated on your account, only information necessary to assure collection will be released. Information released for collection purposes typically include: name, address, phone numbers, service dates, account payment history, and balance due. No clinical or treatment information is ever released for collection purposes. Under these circumstances, you will also be responsible for all expenses, including attorney fees, accrued interest, and other associated costs.